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Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at “legacyjournalsbrand@gmail.com” Use the Headline in the email as: "Return and Refund Policy".

and a member of our team will assist you through the process.
 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at “legacyjournalsbrand@gmail.com”.  


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on customized/personalized items unless you receive a damaged product.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



Shipping policy

We ship worldwide.

We take 1-3 days to process your order. 

Custom/personalized items take up to 7 days to be shipped out. 

Delivery times:

USA, UK, Europe, Australia, New Zealand: 5-10 business days

Rest of the world: 7-14 days


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